In a brand new initiative our litigation teams have been pitted against one another with the intention of improving the client journey and relationship. During this first three month term our teams were evaluated on their team work, client servicing, case management and their valued suggestions on improving the client experience.
It was close; however the award for the first quarter went to the team headed by Karim Abdulsalam. His team members are Ehab Alashker, Mohamed Breidy and Hosam Hassan.
We continually strive to improve our services and flexibility when it comes to our clients’ needs. The evaluations for the second quarter have already begun and we expect to see continuous improvement across all areas from each team and look forward to the results.